for informational use
Last updated: 22.09.2025
Scope: This notice applies to the purely informational use of our website claim-space.com (incl. subpages). Interactive specialist services such as Claim Communicator / ClaimCare are covered by a separate privacy policy.
Claimspace FlexCo
Columbusplatz 7‑8/4/4
1100 Vienna
Austria
FN 638056v
Company register court: Vienna Commercial Court
VAT ID: ATU81583109,
Email: office@claim-space.com
Web: www.claim-space.com
Authorised representatives: DI Dr. Erwin Hochreiter, Ing. Ernst Podolsky
A Data Protection Officer has currently not been appointed.
Since the website is used solely for informational purposes, we collect as little data as possible:
When the pages are accessed, the web server automatically processes:
IP address (truncated/derived), date/time, URL accessed, HTTP status, data volume transferred, referrer (if transmitted), user agent (browser/OS), request/trace IDs.
Purpose: operational security, error diagnostics, abuse/attack detection, performance monitoring.
You can contact us via email or via the contact form. We process the data entered in your message or in the form (typically: name, email, message; optional company/phone) as well as technical metadata (timestamp, form status, request/trace IDs) to handle your request. The form processing is carried out via Webflow (Forms); Webflow stores your input and forwards it to us by email; processor (see Annex A). There is no registration on the website.
The website does not load any social media plugins, tracking pixels, map embeds or comparable third-party content without your interaction. Web assets (e.g. fonts) are served locally; no embedding of Google Fonts via external CDNs takes place.
Purpose
Legal basis
Provision of the website, IT security, error analysis, abuse/attack detection
Art. 6(1)(f) GDPR (legitimate interest in secure operation)
Handling your email enquiries
Art. 6(1)(b) GDPR (pre-contractual/contractual communication) or (f) (balancing of interests)
Compliance with legal obligations (e.g. retention, disclosure)
Art. 6(1)(c) GDPR
No solely automated decisions with legal effect take place.
We use service providers (processors) to the extent necessary. A current overview can be found in Annex A. Disclosure to third parties for advertising or market research purposes does not take place.
Processing primarily takes place within the EEA. Where services outside the EEA are used (e.g. globally distributed monitoring infrastructure), transfers take place on the basis of the EU Standard Contractual Clauses (SCCs) and appropriate additional safeguards (transport/storage encryption, data minimisation, pseudonymisation). For the contact form we use Webflow (Forms); processing takes place outside the EEA (in particular USA) on the basis of the SCCs; in addition, we use transport/storage encryption and data minimisation.
We use no analytics or marketing cookies.
Depending on the infrastructure, strictly necessary mechanisms may be used (e.g. CSRF protection tokens, session IDs for admin/editorial areas). Such mechanisms are generally not set for visitors without login. A cookie banner is therefore not required. Should this change in the future (e.g. on the introduction of analytics), we will inform you in advance and obtain your consent.
TLS (≥1.2), encryption-at-rest (where possible), role-based access, least privilege, MFA for admin access, hardening & updates, audit/access logs, network segmentation, backups/restore tests, secure development/deployment processes, secrets management, occasional penetration tests.
Within the scope of the law, you have the right to access, rectification, erasure, restriction, data portability as well as to object to processing based on legitimate interests.
Contact: office@claim-space.com (subject “Data Protection”). We usually respond within 30 days.
You may submit complaints to the Austrian Data Protection Authority.
The information offered is aimed at persons aged 18 and over.
In the event of changes to the legal situation, the infrastructure or the service providers used, we will update this notice and adjust Annex A.
Service / Provider
Role & purpose
Data processed
Location & legal instrument
easyname GmbH
Web hosting / asset delivery
Server/log data (see 2.1), static assets
EEA (AT/EU); data processing pursuant to Art. 28 GDPR
Datadog (EU1 – datadoghq.eu)
Logging, monitoring, tracing, crash reporting (website operation)
Request/response metadata (incl. IP in truncated/derived form), error payloads, availability and performance metrics, service/session IDs; data minimisation/pseudonymisation
EEA (EU1); data processing; for any international transfers SCCs
GitHub
Code hosting / CI/CD (source code management, deployments); no intended processing of website visitor data
Source code/build artefacts, developer/ticket data
Global/USA; transfers on the basis of SCCs; secrets management & access controls
Webflow (Forms)
Contact form backend (storage & forwarding by email)
Form fields (name, email, message, optional company/phone), timestamps, technical metadata
USA (Webflow, Inc.); transfers on the basis of SCCs; data minimisation; transport/storage encryption
Note: A separate annex/notice applies to interactive services (e.g. Claim Communicator / ClaimCare, email/SMS dispatch, STT/TTS, LLM services).
The German version is legally binding; this English text is provided for information only.
