Claimants open Claim Inspect on their own device and are guided step by step through the claims documentation. No app installation, no on-site appointment.
The inspection can be started immediately after the claim – regardless of office hours, appointment availability or travel distances.
An AI model specialized in claims guides through the inspection, asks for relevant details and recognizes where follow-up questions are needed.
Every claim is systematically captured: from the cause of damage to the extent to the documentation of individual items.
Photos are taken directly with the device camera. Timestamps, location data and EXIF information are fully preserved and documented.
The digital expert gives precise instructions on which perspectives and details need to be photographed – for seamless documentation.
The report is automatically generated and ready for further processing right after the inspection – without manual post-processing.
Every report contains a documented assessment of the claim, based on captured data, photos and the AI model's analysis.
What previously took days or weeks is done in one session. The entire inspection takes place in a continuous process.
Experts are only deployed where a physical assessment is actually required – no longer automatically for every case.
The report includes an assessment of whether the digital inspection is sufficient or whether a supplementary on-site assessment is recommended.
Results are available in structured format and can be directly transferred to existing claims processes and systems.
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